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Funding & Disability

Needs Assessment & Service Coordination

Needs Assessment and Service Coordination (NASC) helps people get the support they need to be as independent as possible in their home or community. It is often called "the Gateway" to Government-funded disability support services.

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What is NASC?

Needs Assessment and Service Coordination (NASC) is the first step for a person to get Government-funded disability support services, except in some cases (see below). Services may include help with personal support, meals, household management, carer support, day programmes, and the support provided by rest homes and private hospitals.

If a person's needs change, NASC will re-assess and re-coordinate services.

NASC agencies must make sure that a person is eligible to receive Government-funded support services according to the Ministry of Health's definition of disability. NASC agencies ensure that people with the most urgent needs receive support first within the available budget.

When does a person need to contact a NASC service?

Although NASC is the usual way to access Government-funded disability support services, it is not always necessary. For example, equipment assessments and disability information and advice (DIAS) can be accessed by contacting the relevant organisation directly. However, it may be a good idea to involve NASC to make sure all needs are being met in the best way.

What does NASC do?

A Needs Assessor meets with a person (and their support people) to carry out a needs assessment. The main purpose of a needs assessment is to find out what is needed to help a person be as independent as possible in their home and community. The assessor will ask for information about what the person can and can't do, what they would like to be able to do, and what help or resources they currently have. The Assessor will also ask about a person’s recreational, social and personal development needs, their training and education needs, their vocational and employment needs and where appropriate, the needs of their family/whanau and unpaid support people.

Options for support are discussed and agreed by all involved. Then a Service Coordinator works out what can be provided by Government-funded services and what can be provided by other services to meet the needs identified. This means looking at a range of options for meeting a person's needs, including helping them to access other services that may be useful.

Who provides NASC services?

Taikura Trust provides NASC in the greater Auckland region for people aged under 65 years, with physical, sensory, or intellectual impairment or autistic spectrum disorder (ASD) or a combination of these. NASC for people with intellectual impairment under 17 years or with high and complex needs is provided by Access Ability, the Regional Intellectual Disability Care Agency (RIDCA) for Auckland and Northland. Read more about RIDCA on this site.

Click here to view the Taikura Trust Application Process

NASC for people 65 years and older is provided by the District Health Board (DHB) in the area that a person resides. The District Health Boards providing NASC to people in the Auckland region are Counties Manukau DHB, Auckland DHB and Waitemata DHB.

NorthAble (formerly Northland Disabilities Resource Centre) provides NASC to disabled people aged under 65 years in the Northland region.

Click here to view the NorthAble NASC Application Process

NASC for people aged 65 years and older is provided by Northland DHB.

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